Privacy Policy
This Privacy Policy describes how The Incline Effect Logistics LLC ("Company," "we," "us," or "our"), a Georgia-based freight transportation and logistics company, collects, uses, stores, and protects information obtained through our website and business operations. By accessing our website or submitting a freight inquiry, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following categories when you interact with our website or engage with our freight services:
Personal Identification Information
- Full name and business title
- Company or organization name
- Mailing and physical addresses
- Phone numbers (mobile and business)
- Email addresses
Freight & Logistics Information
- Cargo type, weight, and freight classification
- Pickup and delivery location details
- Preferred scheduling dates and delivery windows
- Special handling or transportation requirements
- Bill of lading and freight documentation details
Technical & Usage Information
- IP address and browser type
- Pages visited and time spent on our website
- Device type and operating system
- Referring URLs and navigation paths
- Cookie identifiers and session data
2. How We Use Your Information
The Incline Effect Logistics LLC uses collected information for the following purposes:
- Processing and responding to freight inquiries and service requests
- Preparing freight quotes, dispatch schedules, and service agreements
- Coordinating transportation logistics and carrier assignments
- Communicating delivery status updates and schedule confirmations
- Maintaining freight documentation and compliance records
- Improving our website functionality and user experience
- Sending service-related communications and operational updates
- Complying with applicable federal and state transportation regulations
- Investigating complaints, disputes, or freight claims
3. Communication Consent
By submitting a freight inquiry form, requesting a quote, or initiating contact with The Incline Effect Logistics LLC, you consent to receive communications from us regarding your freight request. This may include email responses, phone callbacks from our dispatch team, and follow-up communications related to your service inquiry. You may opt out of non-essential communications at any time by contacting us at services@effectlogistic.com.
4. Freight Inquiry Data
All information submitted through our freight inquiry form is transmitted to our dispatch team at services@effectlogistic.com. This information is used solely for the purpose of evaluating and responding to your transportation service request. Freight inquiry data including cargo specifications, route details, and scheduling preferences is retained in our operational records for a period of three (3) years from the date of submission or last service engagement.
5. Cookies & Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data about website usage. Cookies are small data files stored on your device that help us understand how visitors interact with our site. We may use:
- Essential Cookies: Required for basic website functionality and navigation
- Analytics Cookies: Used to understand visitor behavior and improve website performance
- Preference Cookies: Used to remember your settings and preferences
You may disable cookies through your browser settings; however, doing so may affect the functionality of certain website features. We do not use cookies to collect personally identifiable information without your explicit consent.
6. Third-Party Services
We may engage third-party service providers to assist with website hosting, email delivery, analytics, and operational support. These providers are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for purposes other than those specified by The Incline Effect Logistics LLC. We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for marketing purposes.
Third-party services we may use include, but are not limited to, website analytics platforms, email delivery services, and cloud-based storage providers. Each third party operates under its own privacy policy and data protection standards consistent with applicable law.
7. Data Protection
The Incline Effect Logistics LLC implements reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure encrypted transmission of form submissions (SSL/TLS)
- Restricted access to personal data on a need-to-know basis
- Regular review of data collection and storage practices
- Secure disposal of outdated or unnecessary records
While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
8. Email Communications
When you submit a freight inquiry or contact us via email, your email address and message content are used solely to respond to your inquiry and coordinate logistics services. We do not add your email address to marketing distribution lists without your explicit consent. All operational communications related to active freight services are considered essential and are not subject to marketing opt-out provisions.
9. Customer Rights
Depending on your state of residence and applicable law, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
- Right to Restrict Processing: Request that we limit how we use your information
- Right to Data Portability: Request transfer of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at services@effectlogistic.com with your request. We will respond within thirty (30) days of receipt.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations. Specifically:
- Freight inquiry data: retained for 3 years from date of last contact
- Active service client records: retained for 5 years from last service date
- Billing and payment records: retained for 7 years per standard accounting practices
- Website analytics data: retained for 24 months in aggregate form
Upon expiration of the applicable retention period, personal information is securely deleted or anonymized.
11. Security Practices
We are committed to protecting the security of your information. Our security practices include maintaining up-to-date software and security protocols on systems that store personal data, training team members on data privacy responsibilities, and promptly investigating any suspected data breaches or unauthorized access incidents. In the event of a data breach that affects your personal information, we will notify affected individuals as required by applicable Georgia and federal law.
12. Children's Privacy
Our website and services are intended for commercial business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete such information from our records.
13. Changes to This Privacy Policy
The Incline Effect Logistics LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website or services following the posting of changes constitutes your acceptance of those changes.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
- Company: The Incline Effect Logistics LLC
- Email: services@effectlogistic.com
- Phone: 678-275-4427
- Location: Atlanta Metropolitan Area, Georgia, United States
We are committed to resolving privacy concerns promptly and transparently. All privacy-related inquiries will receive a response within ten (10) business days.